Sometimes enough is enough in life and we need to say so and move on. But this is usually not the case where business is concerned. Saying "enough" closes something off or shuts it down.
Employees go to school, seminars, trainings, mentoring sessions, and meetings and when it comes to an end they may have the feeling that it's over and that's enough listening and absorbing. I'm done with it, and that's enough. So the trainings are over or the program is finished and that is great. People who have gone through these should be proud. But now what? What is going to be done with what has been learned? How will people use the knowledge that was gained? Is there the chance that this will be filed away? How will this training and learning be reinforced and implemented? How will it actually contribute to greater success? Â
A project at the workplace has a ton of energy put into it. Reports are written, plans are made, goals are set, people are trained, at times policies and procedures are written and approved. But it doesn't stop there. Now these projects have to implemented. This means everyone affected has to understand what is being done, why it is being done, and what the desired outcomes are. Is this what usually happens? Or is it more likely that there is little context provided for the desired changes?
There are so many rules, regulations, policies, procedures, memos, protocols, and systems that no one could know them all. Instead it is about knowing what affects the individual and knowing where to find the answers to situations as they occur. It means having the people in place that can make the decisions needed to ensure that they are providing customers with what the company has promised.
This is the reason to never say enough and to continually train and mentor employees. Companies invest in their employees because the companies seek to create smooth-running and productive teams. There is always room for improvement, even if it is someth9ing as simple as finding a better way to do a task. Don't ever get too comfortable. A continuous improvement process should be a goal.
Most people are comfortable when they know where to find things, they know the job, they are accepted, and nothing seems out of the ordinary or unusual. But too much of this can make things stagnant. Feeling like nothing should change actually slows creativity down. Changes happen all the time in the work place.
Companies must be willing to change if they are to stay productive. Companies must adapt to trends, needs and wants of customers, changes in the economic landscape along with the needs of the employees. Embracing change helps employees take care of the customers in a better way.
Change is part of never being satisfied. This is great when thinking about the customer. How else can the customer get great service? What other products can be offered? How can problems be resolved faster? What ideas can come from the front line managers and the frontline employees? The front line is a valuable resource for any company.
Employees go to school, seminars, trainings, mentoring sessions, and meetings and when it comes to an end they may have the feeling that it's over and that's enough listening and absorbing. I'm done with it, and that's enough. So the trainings are over or the program is finished and that is great. People who have gone through these should be proud. But now what? What is going to be done with what has been learned? How will people use the knowledge that was gained? Is there the chance that this will be filed away? How will this training and learning be reinforced and implemented? How will it actually contribute to greater success? Â
A project at the workplace has a ton of energy put into it. Reports are written, plans are made, goals are set, people are trained, at times policies and procedures are written and approved. But it doesn't stop there. Now these projects have to implemented. This means everyone affected has to understand what is being done, why it is being done, and what the desired outcomes are. Is this what usually happens? Or is it more likely that there is little context provided for the desired changes?
There are so many rules, regulations, policies, procedures, memos, protocols, and systems that no one could know them all. Instead it is about knowing what affects the individual and knowing where to find the answers to situations as they occur. It means having the people in place that can make the decisions needed to ensure that they are providing customers with what the company has promised.
This is the reason to never say enough and to continually train and mentor employees. Companies invest in their employees because the companies seek to create smooth-running and productive teams. There is always room for improvement, even if it is someth9ing as simple as finding a better way to do a task. Don't ever get too comfortable. A continuous improvement process should be a goal.
Most people are comfortable when they know where to find things, they know the job, they are accepted, and nothing seems out of the ordinary or unusual. But too much of this can make things stagnant. Feeling like nothing should change actually slows creativity down. Changes happen all the time in the work place.
Companies must be willing to change if they are to stay productive. Companies must adapt to trends, needs and wants of customers, changes in the economic landscape along with the needs of the employees. Embracing change helps employees take care of the customers in a better way.
Change is part of never being satisfied. This is great when thinking about the customer. How else can the customer get great service? What other products can be offered? How can problems be resolved faster? What ideas can come from the front line managers and the frontline employees? The front line is a valuable resource for any company.
